Quick! Easy! and Great customer service.

I had a fantastic experience buying my car, all thanks to Mohammad! He was incredibly patient, professional, and went above and beyond to help me find the right vehicle. He kept me updated throughout the entire process and genuinely cared about making sure I was happy with my choice. His dedication and excellent customer service made a huge difference. I strongly and wholeheartedly recommend Mohammad to anyone looking for a car. Thank you so much!

I was assigned Neil and he was fantastic! He even spent time trying to resolve an issue that was really my phone and not a Lexus issue. I even got a video explaining all the work that was done and all the things they checked! Would highly recommend.

Jamie Merry, merry good

This was my very first lexus dealership i visited, and honestly, i didnt expect to walk away with a purchase today. My dealer, Jason L was helpful in finding what i liked and took the time to set up a test drive so i get a real feel of the car. He was professional and patient without any high pressure self tactics. I do highly recommend asking for Jason if you want a smooth and stress-free experience. I love my new lexus~

I want to thank All the amazing people who work at Lexus for their professionalism and help while my vehicle was there for their service. Everyone there was helpful and kind. This dealership will be my #1 Dealership of choice.

James is very helpful and courteous, always a pleasure dealing with him

Good service, thank you very much. I'm happy with my car.

Matt is truly exceptional. My car was stolen and Matt made sure to take care of me and my baby and ensure the work was up to par. Additionally my rental ran out with my insurance and he managed to get me a loaner so I wouldn’t be left carless. To say that Matt and the team did well by my side is an understatement. The treatment I’ve gotten from them from my first car purchase back in 2021 to now is EXCEPTIONAL. Thank you Matt and team. I truly appreciate you.

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It was a very efficient & smooth experience.

Excellent service

James at New Country Lexus provided me excellent service. He was knowledgeable and attentive. Thank you again.

Awesome job live the video they send you afterwards only thing I didn’t like is why can’t I get a free car wash or something after being I the shop

I had a great experience from the first time I went in many months ago just browsing, whilst still in the early stages of deciding on a new car. The salesman assigned to me that day was Eric Soto and so when I finally decided on the NX, I went back and asked for Eric. It took a few months to get the car of my dreams but that's because I admit, I was a difficult customer but Eric didn't give up on me. Thank you so much Eric, I am one happy customer! A shout out to ... Read More

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Google - Aug 3, 2026

I had a great experience from the first time I went in many months ago just browsing, whilst still in the early stages of deciding on a new car. The salesman assigned to me that day was Eric Soto and so when I finally decided on the NX, I went back and asked for Eric. It took a few months to get the car of my dreams but that's because I admit, I was a difficult customer but Eric didn't give up on me. Thank you so much Eric, I am one happy customer! A shout out to Nate, the manager who also helped me with a minor issue I had when picking up the car.

Excellent experience purchasing my new 2026 Lexus NX 350 Luxury from New Country Lexus. Jason Lee made the entire process smooth and straightforward. He worked hard to get me a decent trade-in value and a good price on the new vehicle. He also helped ensuring that wheel locked was installed before coordinating both the trade-in and home delivery, making everything convenient. Definitely hit up Jason Lee for good buying experience.

Great Neck Lexus has an excellent staff who are attentive and really knowledgeable about their cars. It's everything you would expect and want out of your dealership 👍🏼

I particularly like working with my advisor James! I feel relieved when I see he is available for my service, I am confident that he will take good care of my needs. He is polite, patient, and professional! Thanks again James.

Good service!

They took me on time for my appointment, and the staff is very friendly. The place is clean and they keep you up-to-date with the status of your service.

(Translated by Google) The service was excellent, and most importantly, they didn't try to upsell us anything or charge us extra; the maintenance was completely free. (Original) 服务很好，最重要的，没推销其他东西乱收费，做到完全免费保养

Dealing with the New Country dealership is an absolute pleasure. From the beginning to the end my experience is always excellent. They are professional, caring and do excellent work. Thanks so much.

Efficient and helpful. Things were not working to get me a loaner and Nicolas maneuvered the system to get me my loaner vehicle. Thank you Nicolas

Excellent dealership with super friendly and knowledgeable staff. Highly recommend this location if you’re in the market for a Lexus.

Matthew provided excellent customer service. He was friendly, professional, and accommodating to my needs. I didn’t have to wait long at the location, and he made the entire experience quick and easy. I really appreciate his help and would definitely recommend working with him!

Jays, the best !

I had an exceptional experience at New Country Lexus, thanks to Senior Service Advisor James. From the moment I spoke to him , he went above and beyond to ensure my service appointment was a success. I had initially gone to a different Lexus dealership, but the experience was so disappointing that I decided to leave. Called James there and I’m so glad that I did! Thankfully, I came to New Country Lexus, where James completely turned things around. He was professional, knowledgeable, communicative, and genuinely cared about making sure everything was handled properly. James made the process of repairing ... Read More

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Google - Jul 21, 2026

I had an exceptional experience at New Country Lexus, thanks to Senior Service Advisor James. From the moment I spoke to him , he went above and beyond to ensure my service appointment was a success. I had initially gone to a different Lexus dealership, but the experience was so disappointing that I decided to leave. Called James there and I’m so glad that I did! Thankfully, I came to New Country Lexus, where James completely turned things around. He was professional, knowledgeable, communicative, and genuinely cared about making sure everything was handled properly. James made the process of repairing my A/C condenser smooth and stress-free, keeping me informed every step of the way and ensuring the repair was completed efficiently. His outstanding customer service exceeded my expectations and restored my confidence in the Lexus service experience. Thank you, James, for providing such exceptional service. I will definitely be back and highly recommend New Country Lexus to anyone looking for a service team that truly cares about its customers.

Very cordial salesman & service dept.

Great experience from start to finish.

Excellent service at Lexus of Great Neck! The entire process was smooth, professional, and efficient. My Service Advisor was Nicolas. He was knowledgeable, kept me updated throughout the process, and made sure everything was taken care of. Highly recommend both Nicolas and the service team!

Fast and efficient service

Very professional and knowledgeable service staff. Keep you advised of status, and extremely comfortable lounge area. It's a pleasure to bring car to New Country Lexus.

I went to the dealership to get a required service and I was treated very well. The staff and mechanics are great. I would recommend them to anyone.

I would like to recognize the outstanding service I received from the service team at New Country Lexus. From the moment I scheduled my appointment until the completion of the service, the entire experience was smooth, professional and well organized.. The team was responsive, kept me informed throughout the service, and followed through on everything they promised. I especially appreciated the excellent communication, attention to detail, and commitment to customer satisfaction. Thank you to the entire service team to providing such a seamless and stress-free experience. I highly recommend your dealership and look forward to returning for future service.

I had the pleasure of meeting Mohammad Barkat, Sales Consultant, at New Country Lexus of Great Neck. He helped me with the leasing of a new ES500e all electric sedan. The vehicle is absolutely gorgeous, inside and out, easy to navigate, and gas stations are a thing of the past. Not only is Mohammad knowledgeable about all Lexus vehicles, but he is also quite personable and respectful of your time. Thank you.

Great experience from start to finish, excellent customer service and follow up process. My sales rep was Gabby and she did an amazing job.

Mohammed did a great job with assisting me to buy my new Lexus. Thank you

Got my wife a new TX500 and it's excellent to drive and the customer service at this center is all white glove service.

This is the best Lexus dealer in the country and Neil is the best serviceman I have ever met.

Great service

Jay was very professional and was very honest about the condition of the car and the price. The price was reasonable. The car drives smooth almost like it is new.

I had a flat tire on my way to visit my grandkids. Nicholas in service had me in and out quickly. Very courteous and professional

Buying a car can be stressful, especially when your wife is 9 months pregnant, but Robert Moskowitz made the entire experience absolutely outstanding. From the moment we walked in, he went above and beyond to make sure every one of my wife’s wants and needs was met without any pressure or hassle. Knowing our situation, Robert worked incredibly efficiently to get everything completed as quickly as possible. He respected our time, kept the process moving, and made sure we were in and out faster than we ever expected, all while never sacrificing attention to detail or customer service. What really ... Read More

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Google - Jul 10, 2026

Buying a car can be stressful, especially when your wife is 9 months pregnant, but Robert Moskowitz made the entire experience absolutely outstanding. From the moment we walked in, he went above and beyond to make sure every one of my wife’s wants and needs was met without any pressure or hassle. Knowing our situation, Robert worked incredibly efficiently to get everything completed as quickly as possible. He respected our time, kept the process moving, and made sure we were in and out faster than we ever expected, all while never sacrificing attention to detail or customer service. What really stood out was how much he genuinely cared about making the experience as easy and comfortable as possible for us. He answered every question, kept us informed throughout the process, and made what could have been a stressful day feel completely seamless. I can’t thank Robert enough for his professionalism, honesty, and exceptional customer service. If you’re looking for a car salesman who truly puts his customers first and goes the extra mile, I highly recommend Robert Moskowitz. We couldn’t be happier with our experience and will absolutely recommend him to friends and family.

From start to finish, the best experience!! Mohammad was amazing, professional, attentive and helped make the experience easy. Everyone at the dealership was nice and so welcoming.

I never have any issues with this dealership. Every time I come in, they get straight to the point, fix up my vehicle, and get me right back on the road. Best of all, there are no hidden charges.

Everything was perfect. Matt was very helpful and polite.

Excellent customer service! Everyone was friendly and helpful.

I bought my Lexus to New Country Lexus of Great Neck for a detail that needed to be looked at. I could not be happier with the expert service I received there. From the time I arrived to when I left I was taken care of by my advisor James. James was extremely professional, knowledgeable, kind and helpful. I will definitely be a return customer there. I wholeheartedly recommend New Country Lexus of Great Neck to anyone looking for great service.

Worked with John Bekiaris. It was an efficient process and they helped me get the vehicle I was looking for.

Excellent experience at New Country Lexus of Great Neck! I recently purchased a 2026 GX 550, and the service was outstanding. The staff was professional, friendly, and made the buying process easy. Highly recommended!

Neil was incredibly helpful, attentive, and welcoming throughout my visit. Their technicians were highly professional and conducted a very thorough inspection of my vehicle. I’m truly grateful to have such a skilled and dedicated team helping keep my vehicle safe and in excellent condition. Thank you for your outstanding service!

I had an excellent experience with Lexus Service Team in Great Neck. The team was professional, courteous, and kept me informed throughout the entire process. They took great care of my car, completed the work efficiently, and made sure everything was done to the highest standard. I truly appreciate their outstanding customer service and attention to detail. Thank you for making the experience smooth and stress-free. I highly recommend Lexus Service - Great Neck to anyone looking for exceptional care for their vehicle! My advisor Nicholas was awesome!

After searching for a month and interacting with numerous Lexus dealerships characterized by high-pressure and deceptive tactics in both New York and New Jersey, New Country Lexus of Great Neck was a breath of fresh air. Mohammed Barkat stood out and was a welcome reprieve from an exhausting search that had previously left us deeply disappointed by sales tactics lacking transparency and integrity. Mohammed reached out immediately and engaged openly around my requests and concerns for a fair deal. He was informative, respectful, and patient, all before I even set foot in the dealership. In fact, we negotiated the deal ... Read More

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Google - Jul 3, 2026

After searching for a month and interacting with numerous Lexus dealerships characterized by high-pressure and deceptive tactics in both New York and New Jersey, New Country Lexus of Great Neck was a breath of fresh air. Mohammed Barkat stood out and was a welcome reprieve from an exhausting search that had previously left us deeply disappointed by sales tactics lacking transparency and integrity. Mohammed reached out immediately and engaged openly around my requests and concerns for a fair deal. He was informative, respectful, and patient, all before I even set foot in the dealership. In fact, we negotiated the deal entirely over the phone, via email, and text. He provided upfront access to the dealer invoice with all fees clearly delineated, and every single detail remained exactly the same once we met in person to complete the sale. Edgar from the tech department added to this seamless experience by reviewing much of the Lexus technology, allowing me to enjoy my new NX 350 Premium on the way home. It was clear that the team here truly cares about the customer experience. I couldn't be happier with my purchase and highly recommend Mohammed and the rest of the team!

After searching for a month and interacting with numerous Lexus dealerships characterized by high-pressure and deceptive tactics in both New York and New Jersey, New Country Lexus of Great Neck was a breath of fresh air. Mohammed Barkat stood out and was a welcome reprieve from an exhausting search that had previously left us deeply disappointed by sales tactics lacking transparency and integrity. Mohammed reached out immediately and engaged openly around my requests and concerns for a fair deal. He was informative, respectful, and patient, all before I even set foot in the dealership. In fact, we negotiated the deal ... Read More

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DealerRater - Jul 3, 2026

After searching for a month and interacting with numerous Lexus dealerships characterized by high-pressure and deceptive tactics in both New York and New Jersey, New Country Lexus of Great Neck was a breath of fresh air. Mohammed Barkat stood out and was a welcome reprieve from an exhausting search that had previously left us deeply disappointed by sales tactics lacking transparency and integrity. Mohammed reached out immediately and engaged openly around my requests and concerns for a fair deal. He was informative, respectful, and patient, all before I even set foot in the dealership. In fact, we negotiated the deal entirely over the phone, via email, and text. He provided upfront access to the dealer invoice with all fees clearly delineated, and every single detail remained exactly the same once we met in person to complete the sale. Edgar from the tech department added to this seamless experience by reviewing much of the Lexus technology, allowing me to enjoy my new NX 350 Premium on the way home. It was clear that the team here truly cares about the customer experience. I couldn't be happier with my purchase and highly recommend Mohammed, Edgar, and the rest of the team!

Read at DealerRater

I came here from Pennsylvania two days ago to buy a car. I had previously agreed on the out-the-door price with the sales manager Nate over the phone. However, when I picked up the car and signed the paperwork that day, they asked me to pay for the license plate fee($364.50)which should have been included in the out-the-door price,Otherwise, they call off the deal,Considering I had spent five hours traveling here, I paid the fee. This experience made me question the integrity of this dealership. On the bright side, the staff Edgar who introduced the car's ... Read More

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Google - Jul 2, 2026

I came here from Pennsylvania two days ago to buy a car. I had previously agreed on the out-the-door price with the sales manager Nate over the phone. However, when I picked up the car and signed the paperwork that day, they asked me to pay for the license plate fee($364.50)which should have been included in the out-the-door price,Otherwise, they call off the deal,Considering I had spent five hours traveling here, I paid the fee. This experience made me question the integrity of this dealership. On the bright side, the staff Edgar who introduced the car's features, was very professional. I initially intended to give this one-star rating, but I'll give it three stars because of Edgar's performance.

A great experience from start to finish!! Very professional and knowledgeable. Robert Moskowitz is the most professional salesperson who knows how to get you in the car you want with the best deal and gets you to drive out as fast as possible when delivering the car.

Amazing service. Jay and the manager Nate were very accommodating. The whole staff was superb. We got a beautiful Lexus rx350 for a great deal! Keep up the great work guys!