Calvin Chu is a nusty person and very disrespectful person. Me and my wife walk in to the dealership trying to get my wife a new car. Calvin Chu approached us and already starts his nusty attitude. He acts like he is the buyer and we are the sale person. I have been in many different dealerships in my life including some of the luxury brands, like BMW, Mercedes Benz, Maserati and Porsches. I never have this type of experience from other dealerships not even a Toyota. Come on, you are literally a Toyota but covered with better quality material. ...

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They inform us even the small details of the car, for me Best car Best service👏💖

Great customer sales service !! Would defiantly return for another purchase and would also recommend family and friends

He was Friendly, helpful , extremely communicative, gave excellent service..

Farhana helped me out during my servicing appointment. She was an amazing help! The clear and consistent communication made the process extremely easy. She did her best to accommodate my needs and succeeded.

Comfortable, waiting room, friendly, and knowledgeable staff

Arrived at 1:07 p.m. for a safety recall check that was supposed to take between 10 and 15 minutes to do. I was told that the service department was busy and it could take up to 1 hour of waiting. I finally got my car back at 2:34 p.m. This delay caused me to be late for another appointment I had scheduled that day.

First of all I hate dealing with salespeople. The caricature of a stereotypical salesperson is timeless for a reason. I've, unfortunately, 9 out 10 time had to deal with this type. In this age of consumer panels, psychological research, social media outreach/surveys, you would think they'll adapt to the times. Jason Lee at New Country Lexus of Great Neck was the 1 out of 10. After introducing himself, he stated and I recalled this specifically, "Look around, take your time, find me when you need answers." He didn't say, "When you're ready to BUY..." He'...